Data Privacy
Here we set out which personal data we gather when you visit https://extendiacompany.info (EXTENDIA AS), the reasons we gather it, how long we hold on to it, who receives it and what you may request from us. Our handling of personal data follows Singapore's Personal Data Protection Act 2012 (PDPA) and the regulations issued under it.
1. Who is behind this site and how to get in touch
- Organisation: EXTENDIA AS
- Address: Rødsåslia 53, Heggedal
- E-mail: [email protected]
- Website: https://extendiacompany.info
Write to the e-mail address above if you have a question, request or complaint about your personal data. Your message will reach the person who oversees our PDPA compliance, our data protection officer.
2. The personal data we gather
- Enquiries: the name, e-mail address and, if you choose to give it, phone number you enter in the contact form, along with your message.
- Technical data: the hosting provider records technical details of each visit (IP address, browser type, time of request) so the website runs and stays secure.
- Cookies: a note of your cookie choice. Read more on the Cookies page.
We never ask for your NRIC number or any other national identification number, and we do not collect sensitive data such as health, biometric or financial account details.
3. Our reasons for using it
| Purpose | Data | Basis |
|---|---|---|
| Answering your enquiry, preparing a quote | name, e-mail address, phone, message | your consent, given when you send the form |
| Running the website securely | technical data | delivering and safeguarding the website you use |
We use your personal data only for the purposes described here. You can take back your consent at any time, on reasonable notice, by writing to us. We will explain what that means for you (for instance, that we can no longer reply to your enquiry) and then stop using the data for that purpose. Taking back consent leaves earlier actions unaffected.
4. How long we keep it and how we keep it safe
- Enquiries: we hold them until we have replied; if a contract follows, we keep the records for as long as that contract requires.
- Technical data: we keep it under the hosting provider's log retention rules.
- Cookies: they last for the period listed in the table on the Cookies page.
Once personal data serves no purpose, and no legal or business reason requires us to keep it, we delete it or render it anonymous. We guard personal data with reasonable security arrangements against unauthorised access, collection, use, disclosure, copying, modification and disposal. Should a data breach be likely to cause you significant harm, we will inform you and the Personal Data Protection Commission, as the PDPA requires.
5. The parties we pass it to
We never sell your personal data, nor do we hand it over for others to use for their own ends. We may let the following providers process it for us, and only to the extent necessary:
- The hosting provider: runs the website, stores the messages received and sends e-mail.
These providers must protect the data and use it solely to act on our instructions.
6. Sending data outside Singapore
If a provider handles your personal data outside Singapore (a hosting provider with servers abroad, say), we send it only where the recipient is bound by legally enforceable obligations to protect it to a standard comparable with the PDPA.
7. What you can ask of us
Under the PDPA, you are entitled to:
- request access to the personal data we hold about you, and details of how it has been or may have been used or disclosed in the year before your request;
- have an error or omission in your personal data corrected;
- take back your consent to our collection, use or disclosure of your personal data at any time, on reasonable notice.
Send your request to [email protected]. We may need to verify who you are before answering. We aim to respond as soon as reasonably possible; if we cannot within 30 days, we will tell you within that period when we expect to. We may charge a reasonable fee for an access request, and we will state the amount before we act on it.
8. Raising a complaint
If you have concerns about how we handle your personal data, write to us first and we will look into it and get back to you. You are also free to approach the Personal Data Protection Commission (PDPC), which administers and enforces the PDPA (https://www.pdpc.gov.sg/).
9. Cookies
This website sets cookies. The Cookies page explains which cookies we set, why, and for how long. Change your choice whenever you like using the cookie settings button at the foot of the page.
10. Updates to this policy
Should our handling of personal data change, we will revise this policy to match. Last updated: 10 November 2026